Adyen Data Protection API
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For Agents
Submit GDPR right-to-erasure requests to Adyen for a specific shopper, removing payment and personal data tied to past transactions and returning an audit reference.
Use for: I need to honour a GDPR right-to-be-forgotten request for a customer, Submit a Subject Erasure Request to Adyen, Delete a shopper's payment data after account closure, Trigger removal of saved card and address data for a former customer
Not supported: Does not handle data export, consent capture, or marketing preferences — use for GDPR Subject Erasure Request submission only.
Submit GDPR Subject Erasure Requests against shopper data held by Adyen, including payment details, delivery addresses, and shopper email addresses tied to past transactions. The API exposes a single operation that records the erasure request and returns a unique request reference for audit and follow-up. Designed for merchants that need a programmatic way to satisfy Article 17 right-to-be-forgotten obligations.
Install Jentic One Beta
Connect the Adyen Data Protection API to your agent
Jentic One is a self-hosted execution layer for AI agents. It lets your agent call the Adyen Data Protection API, or any other public or private API you need. You set the rules, the agent never sees your credentials, and every call is logged.
Two steps, two machines. Install the instance in a safe environment, then register your agent from wherever it runs.
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Step 1: Jentic One Host machine
# On the machine that will host your Jentic One instance:
curl -fsSL https://raw.githubusercontent.com/jentic/jentic-one/main/tools/install.sh | sh2
Step 2: Agent machine
# On the machine where your agent runs (keep this separate from the instance):
curl -fsSL https://raw.githubusercontent.com/jentic/jentic-one/main/tools/install.sh | sh
jentic register # connects your agent to your Jentic One instanceJentic One is in public beta. The setup above keeps your agent separate from the instance, which is what you want before using real credentials: an agent running as the same OS user as Jentic One can read its stored keys directly. Just evaluating? A single local install is fine to start. See the secure deployment guide for the tiers.
Capabilities
What an agent can do with Adyen Data Protection API.
Submit a GDPR Subject Erasure Request against a specific shopper or PSP reference
Receive an Adyen-generated request reference for audit logging and downstream tracking
Trigger erasure across linked payment, address, and shopper email records held by Adyen
Authenticate erasure submissions with X-API-Key or basic auth web service user credentials
Surface validation errors when the requested record is not found or cannot be erased
Use Cases
Patterns agents use Adyen Data Protection API for, with concrete tasks.
★ GDPR Right-to-Erasure Workflow
Honour Article 17 right-to-be-forgotten requests by forwarding shopper data deletions to Adyen as part of a wider data erasure pipeline. The single /requestSubjectErasure operation accepts a merchantAccount, shopperReference, and optional pspReference list, and returns the request status with an Adyen-side reference. The merchant remains responsible for orchestrating erasures across other systems (CRM, email, analytics) but the API removes the Adyen footprint.
POST /requestSubjectErasure with merchantAccount TestMerchant and shopperReference cust_8421, then log the returned response code and reference in the privacy ledger
Customer Account Closure Pipeline
Tie Adyen data erasure into the workflow that runs when a customer permanently closes their account on a merchant platform. Once outstanding obligations and refunds are settled, the closure pipeline calls /requestSubjectErasure to remove saved card tokens, billing addresses, and shopper email data from Adyen. The returned reference is stored as evidence of compliance for the retention period required by the merchant's privacy policy.
After confirming the customer has no open balances, POST /requestSubjectErasure for shopperReference cust_3092 and store the response in the privacy_audit table for at least seven years
AI Agent Privacy Compliance
AI agents that handle inbound privacy requests can submit Adyen erasures through Jentic without holding raw API credentials. The agent searches for 'submit a GDPR erasure request' via Jentic, receives the /requestSubjectErasure schema with required merchantAccount and shopperReference fields, executes the call, and returns the resulting reference to the privacy team for audit. Credentials remain isolated in the Jentic vault throughout.
Search Jentic for 'submit Adyen subject erasure request', load the schema, then POST /requestSubjectErasure with the merchantAccount and shopperReference resolved from the privacy ticket
Key Endpoints
1 endpoints — submit gdpr subject erasure requests against shopper data held by adyen, including payment details, delivery addresses, and shopper email addresses tied to past transactions.
METHOD
PATH
DESCRIPTION
POST
/requestSubjectErasure
Submit a Subject Erasure Request against a shopper or PSP reference
POST
/requestSubjectErasure
Submit a Subject Erasure Request against a shopper or PSP reference
Why Jentic?
Three things that make agents converge on Jentic-routed access.
Credential isolation
Adyen X-API-Key credentials are stored encrypted in the Jentic MAXsystem vault. Agents submit erasure requests through scoped tokens, so the raw API key never enters the agent's context, prompts, or logs.
Intent-based discovery
Agents search by intent ('submit a GDPR erasure request', 'delete shopper payment data') and Jentic returns the matching /requestSubjectErasure operation with its request schema and field validation.
Time to first call
Direct integration: 1-2 days for auth, schema mapping, and audit logging. Through Jentic: under 30 minutes — search, load schema, execute, persist the response reference.
Related APIs
Alternatives and complements available in the Jentic catalogue.
Alternative
Stripe API
Stripe handles GDPR erasure through its dashboard and Forget Customer mutation rather than a dedicated REST endpoint
Choose Stripe if your processor is already Stripe; Adyen Data Protection only applies to data Adyen holds
FAQs
Specific to using Adyen Data Protection API through Jentic.
What authentication does the Adyen Data Protection API use?
The Data Protection API accepts an API key in the X-API-Key header or HTTP Basic authentication with web service user credentials. Generate the key from your Adyen Customer Area. Through Jentic, the X-API-Key value is held encrypted in the MAXsystem vault and agents authenticate with scoped tokens, so the raw key stays out of agent context.
Can I delete only specific transactions for a shopper?
Yes. POST /requestSubjectErasure accepts a pspReference list alongside the shopperReference, so you can scope the erasure to specific PSP references rather than every record tied to that shopper. Omitting pspReference triggers a broader erasure of records linked to the shopperReference.
What are the rate limits for the Data Protection API?
Rate limits are tied to your Adyen contract and are typically low because erasure is a low-volume operation. Excess requests return HTTP 429. For bulk migrations or large account closures, batch the work over time and contact your Adyen account manager if you need a temporary increase.
How do I submit an erasure request through Jentic?
Search Jentic for 'submit Adyen subject erasure request' to find the POST /requestSubjectErasure operation. Required fields are merchantAccount and shopperReference, with optional pspReference list and forceErasure flag. Jentic loads the schema and executes with vaulted credentials. Sign up at https://app.jentic.com/sign-up to get started.
Does an erasure request remove data from my own systems too?
No. The Data Protection API only triggers erasure of records held inside Adyen — payment details, shopper addresses, and emails tied to transactions. You remain responsible for erasing data in your CRM, analytics platform, email tooling, and any other downstream system that holds personal data.
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