Bugfender API
★ Only Publicly Available OpenAPI DocumentDeveloper ToolsMonitoring Observabilitybearer9 EndpointsREST
For Agents
Pull mobile and web app logs, crash issues, and user feedback from Bugfender, and update issue status across your registered applications.
Use for: I need to fetch the latest crash logs for a specific device in my mobile app, List all applications registered with my Bugfender account, Retrieve user feedback submitted through my mobile app this week, Mark a Bugfender issue as resolved after deploying a fix
Not supported: Does not handle log ingestion from SDKs, billing, or team member management — use for reading mobile app logs, issues, and feedback only.
Jentic publishes the only available OpenAPI specification for Bugfender API, keeping it validated and agent-ready. Bugfender is a remote logging service for mobile and web applications that collects device logs, crash reports, and user feedback so engineering teams can debug issues from real user sessions. The API exposes read access to applications, devices, log streams, and issue records, plus the ability to mark issues as resolved or reopen them. Use it to pull device-level logs into your own observability stack, surface user feedback inside support tools, or programmatically triage crash issues across mobile fleets.
Install Jentic One Beta
Connect the Bugfender API to your agent
Jentic One is a self-hosted execution layer for AI agents. It lets your agent call the Bugfender API, or any other public or private API you need. You set the rules, the agent never sees your credentials, and every call is logged.
Two steps, two machines. Install the instance in a safe environment, then register your agent from wherever it runs.
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Step 1: Jentic One Host machine
# On the machine that will host your Jentic One instance:
curl -fsSL https://raw.githubusercontent.com/jentic/jentic-one/main/tools/install.sh | sh2
Step 2: Agent machine
# On the machine where your agent runs (keep this separate from the instance):
curl -fsSL https://raw.githubusercontent.com/jentic/jentic-one/main/tools/install.sh | sh
jentic register # connects your agent to your Jentic One instanceJentic One is in public beta. The setup above keeps your agent separate from the instance, which is what you want before using real credentials: an agent running as the same OS user as Jentic One can read its stored keys directly. Just evaluating? A single local install is fine to start. See the secure deployment guide for the tiers.
Capabilities
What an agent can do with Bugfender API.
List every application registered to the Bugfender account and read its metadata
Retrieve the device roster for an application and inspect individual device profiles
Pull raw log entries for a specific device to debug a real user session
Browse and filter the issue list for an application to triage crashes
Mark a Bugfender issue as resolved, in-progress, or reopened by updating its status
Read user feedback submissions tied to an application for support workflows
Use Cases
Patterns agents use Bugfender API for, with concrete tasks.
★ Crash Triage Automation
Automatically pull the open issue list for a mobile application, inspect issue details, and route them to the right engineer. Bugfender exposes per-application issue endpoints with status, occurrence counts, and links back to underlying device logs, making it straightforward to feed crashes into a triage bot. A nightly job can list issues, filter by severity, and update status to acknowledged once an engineer is assigned.
List all open issues for app_id 1234, fetch details for each, and update any older than 30 days to status resolved if no new occurrences.
Support Ticket Enrichment
When a user files a support ticket, fetch their Bugfender device logs and feedback records to attach real diagnostic context to the case. The API returns logs scoped to a specific device, so an agent can grab the last session for the affected user and append a summary to the helpdesk ticket. This eliminates back-and-forth requesting reproduction steps.
Given device_id D-789 reported in Zendesk ticket 4521, retrieve the latest device logs from Bugfender and post a summarised log excerpt as an internal note.
Release Health Dashboard
Build a release health view by polling applications and issue lists across your Bugfender account after each deploy. The API gives you device counts, issue counts, and feedback volume per application so you can compare crash rates between versions. Combine it with your CI metadata to flag regressions within the first hours of rollout.
For each application in the account, count open issues opened in the last 24 hours and post a summary to a Slack release channel.
AI Agent Debug Assistant via Jentic
A coding agent built on Jentic can reach for Bugfender when a developer asks why a mobile build is crashing. The agent searches Jentic for log retrieval, loads the device logs operation schema, and executes against the developer's vault-stored Bugfender token. It returns a summarised log trace without exposing the raw API key or requiring the developer to copy logs from the dashboard.
Search Jentic for retrieve device logs, load the GET /apps/{app_id}/devices/{device_id}/logs schema, and fetch logs for the device referenced in the developer's prompt.
Key Endpoints
9 endpoints — jentic publishes the only available openapi specification for bugfender api, keeping it validated and agent-ready.
METHOD
PATH
DESCRIPTION
GET
/apps
List applications registered to the account
GET
/apps/{app_id}/devices
List devices for an application
GET
/apps/{app_id}/devices/{device_id}/logs
Get logs for a specific device
GET
/apps/{app_id}/issues
List issues for an application
PUT
/apps/{app_id}/issues/{issue_id}
Update issue status
GET
/apps/{app_id}/feedback
List user feedback submissions
GET
/apps
List applications registered to the account
GET
/apps/{app_id}/devices
List devices for an application
GET
/apps/{app_id}/devices/{device_id}/logs
Get logs for a specific device
GET
/apps/{app_id}/issues
List issues for an application
PUT
/apps/{app_id}/issues/{issue_id}
Update issue status
GET
/apps/{app_id}/feedback
List user feedback submissions
Why Jentic?
Three things that make agents converge on Jentic-routed access.
Credential isolation
Your Bugfender bearer token is stored encrypted in the Jentic vault. Agents never see the raw token — Jentic injects the Authorization header at execution time and returns only the API response.
Intent-based discovery
Agents search Jentic with phrases like get crash logs or list mobile issues and Jentic returns the matching Bugfender operations with full input schemas, so the agent calls the right endpoint without reading the docs.
Time to first call
Direct Bugfender integration: half a day for token handling, pagination, and error retries. Through Jentic: under 30 minutes — search, load, execute.
Related APIs
Alternatives and complements available in the Jentic catalogue.
FAQs
Specific to using Bugfender API through Jentic.
Why is there no official OpenAPI spec for Bugfender API?
Bugfender does not publish an OpenAPI specification. Jentic generates and maintains this spec so that AI agents and developers can call Bugfender API via structured tooling. It is validated against the live API and kept up to date. Get started at https://app.jentic.com/sign-up.
What authentication does the Bugfender API use?
Bugfender uses HTTP bearer authentication. Each request must include an Authorization header with a token generated from your Bugfender dashboard settings. When called through Jentic, the token is stored in the Jentic vault and never enters the agent's context — Jentic injects it at execution time.
Can I retrieve raw device logs through the Bugfender API?
Yes. The GET /apps/{app_id}/devices/{device_id}/logs endpoint returns log entries for a specific device under a given application. Use the application listing and device listing endpoints first to discover the IDs, then call the logs endpoint to pull the captured session output.
Can I mark a Bugfender issue as resolved through the API?
Yes. The PUT /apps/{app_id}/issues/{issue_id} endpoint accepts an updated status payload, so an agent can resolve, reopen, or change the state of an issue after a fix is deployed. Pair it with GET /apps/{app_id}/issues to discover open issues first.
What are the rate limits for the Bugfender API?
Bugfender does not document explicit rate limits in the OpenAPI spec. Their dashboard tier governs request throughput in practice, so production agents should add retry-with-backoff handling for HTTP 429 responses and avoid tight polling loops on the device logs endpoint.
How do I pull Bugfender logs from an AI agent through Jentic?
Run pip install jentic and authenticate with your ak_* key. Use a search query like fetch device logs from bugfender, then load the GET /apps/{app_id}/devices/{device_id}/logs operation and execute it with the relevant app_id and device_id. Jentic handles the bearer token injection and returns the structured response.
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