Mention API
✓ Official Vendor SpecSocial MediaSocial Listeningbearer11 EndpointsREST
For Agents
Read media monitoring alerts and mentions, manage tags and tasks, and pull mention statistics across web and social sources. Bearer-authenticated.
Use for: Create a new alert that monitors a brand keyword across the web, List the latest mentions for an existing alert, Tag a mention as a press opportunity, Get statistics for an alert over the past 7 days
Not supported: Does not publish posts, manage social inboxes, or run paid ad campaigns — use for media-monitoring alerts, mention retrieval, and statistics only.
The Mention API provides programmatic access to media monitoring data — alerts that scan the web and social platforms, mentions matched to those alerts, and the supporting account, tag, task, and statistics resources. Eleven endpoints let teams create and manage alerts, retrieve and curate mentions, attach tags and tasks for triage, and pull engagement and reach analytics. The API is bearer-authenticated and well suited to brand-monitoring dashboards, competitive-intelligence tooling, and PR-response workflows that need a structured stream of brand or keyword mentions.
Install Jentic One Beta
Connect the Mention API to your agent
Jentic One is a self-hosted execution layer for AI agents. It lets your agent call the Mention API, or any other public or private API you need. You set the rules, the agent never sees your credentials, and every call is logged.
Two steps, two machines. Install the instance in a safe environment, then register your agent from wherever it runs.
1
Step 1: Jentic One Host machine
# On the machine that will host your Jentic One instance:
curl -fsSL https://raw.githubusercontent.com/jentic/jentic-one/main/tools/install.sh | sh2
Step 2: Agent machine
# On the machine where your agent runs (keep this separate from the instance):
curl -fsSL https://raw.githubusercontent.com/jentic/jentic-one/main/tools/install.sh | sh
jentic register # connects your agent to your Jentic One instanceJentic One is in public beta. The setup above keeps your agent separate from the instance, which is what you want before using real credentials: an agent running as the same OS user as Jentic One can read its stored keys directly. Just evaluating? A single local install is fine to start. See the secure deployment guide for the tiers.
Capabilities
What an agent can do with Mention API.
Create and manage alerts that scan web and social sources for keywords, brands, or competitors
Retrieve mentions matched to an alert with source, sentiment, and reach metadata
Tag mentions and assign tasks to teammates for PR-response triage
Pull statistics for an alert including volume, sentiment breakdown, and reach over time
Read account profile and authenticated identity through /accounts/me
Curate the mentions feed by marking items read or flagging them for follow-up
Use Cases
Patterns agents use Mention API for, with concrete tasks.
★ Brand Monitoring Dashboard
PR and communications teams build internal dashboards that surface incoming brand mentions in near real time. The /accounts/{account_id}/alerts/{alert_id}/mentions endpoint returns the matched mention stream with source, language, and reach, which the dashboard ranks and routes to the on-call comms lead. Integration takes a single afternoon because the alert and mention model is intentionally narrow.
Poll /accounts/{account_id}/alerts/{alert_id}/mentions every 5 minutes since the last seen mention ID, push new items into the dashboard, and highlight any with reach above 10,000.
Competitive Intelligence
Marketing teams configure alerts for competitor keywords and product launches. The statistics endpoint exposes share-of-voice and sentiment over time, which powers a weekly briefing that compares own-brand mentions against direct competitors without manual scraping.
For each competitor alert, fetch /accounts/{account_id}/alerts/{alert_id}/statistics for the last 7 days and produce a CSV of mention count, sentiment ratio, and total reach per competitor.
PR Crisis Triage
When sentiment skews negative, teams need to triage mentions quickly. The Mention API supports tagging mentions and assigning tasks to teammates, which a triage worker can call directly so each high-impact mention is logged, tagged, and routed to a responder without leaving the brand-response tool.
List mentions with sentiment=negative and reach>5000 from the last hour, tag each with 'crisis', and create a follow-up task assigned to the on-call PR lead.
AI Agent Brand Briefing
An AI assistant can produce a daily brand briefing by chaining Mention's alert, mention, and statistics endpoints. Through Jentic, the agent loads the operations as discoverable tools and assembles the briefing — top mentions, sentiment trend, biggest reach — without writing custom HTTP code or maintaining auth refresh logic.
Search Jentic for 'list brand mentions', execute /accounts/{account_id}/alerts/{alert_id}/mentions and /statistics, and write a 5-bullet daily summary covering volume, top sources, and sentiment shift.
Key Endpoints
11 endpoints — the mention api provides programmatic access to media monitoring data — alerts that scan the web and social platforms, mentions matched to those alerts, and the supporting account, tag, task, and statistics resources.
METHOD
PATH
DESCRIPTION
GET
/accounts/me
Get authenticated account profile
GET
/accounts/{account_id}/alerts
List alerts for an account
POST
/accounts/{account_id}/alerts
Create a new alert
GET
/accounts/{account_id}/alerts/{alert_id}
Get alert details
GET
/accounts/{account_id}/alerts/{alert_id}/mentions
List mentions matched to an alert
GET
/accounts/{account_id}/alerts/{alert_id}/mentions/{mention_id}
Get a single mention
POST
/accounts/{account_id}/alerts/{alert_id}/mentions/{mention_id}/tags
Apply tags to a mention
GET
/accounts/{account_id}/alerts/{alert_id}/statistics
Get alert statistics
GET
/accounts/me
Get authenticated account profile
GET
/accounts/{account_id}/alerts
List alerts for an account
POST
/accounts/{account_id}/alerts
Create a new alert
GET
/accounts/{account_id}/alerts/{alert_id}
Get alert details
GET
/accounts/{account_id}/alerts/{alert_id}/mentions
List mentions matched to an alert
GET
/accounts/{account_id}/alerts/{alert_id}/mentions/{mention_id}
Get a single mention
POST
/accounts/{account_id}/alerts/{alert_id}/mentions/{mention_id}/tags
Apply tags to a mention
GET
/accounts/{account_id}/alerts/{alert_id}/statistics
Get alert statistics
Why Jentic?
Three things that make agents converge on Jentic-routed access.
Credential isolation
Mention uses HTTP bearer tokens. Jentic stores the token encrypted in the MAXsystem vault and injects it on each /accounts and /alerts call, so the token never appears in agent prompts, logs, or chat transcripts.
Intent-based discovery
Agents search Jentic for intents like 'list brand mentions' or 'create a media alert' and receive the matching operation under /accounts/{account_id}/alerts with input schema, ready to execute.
Time to first call
Direct integration: half a day to wire up alerts, mentions pagination, and statistics. Through Jentic: under 20 minutes — the agent loads only the operations it needs.
Related APIs
Alternatives and complements available in the Jentic catalogue.
FAQs
Specific to using Mention API through Jentic.
What authentication does the Mention API use?
The API uses HTTP bearer authentication via the BearerAuth scheme. Tokens are issued from the Mention dashboard; through Jentic the token is held in the encrypted vault and injected on each request so it never enters agent context.
Can I create an alert for a competitor keyword with the Mention API?
Yes. POST /accounts/{account_id}/alerts creates a new monitoring query, and the resulting mentions stream is available via GET /accounts/{account_id}/alerts/{alert_id}/mentions, which is the supported pattern for competitor and brand monitoring.
What are the rate limits for the Mention API?
The OpenAPI spec does not publish numeric rate limits. In practice the API is paginated and time-bounded — request smaller windows and follow the cursor on the mentions endpoint for high-volume alerts to avoid throttling.
How do I pull recent mentions through Jentic?
Run `pip install jentic`, search for `list brand mentions`, load /accounts/{account_id}/alerts/{alert_id}/mentions, and execute with the alert ID and a since-timestamp. Jentic handles bearer-token injection and pagination cursors.
Does the Mention API expose sentiment and reach metrics?
Yes. /accounts/{account_id}/alerts/{alert_id}/statistics returns aggregated mention volume, sentiment breakdown, and reach for an alert over a time window, which lets reporting tools build share-of-voice and trend dashboards.
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